Facilities Manager

Facilities Manager Sub Division: Defence Location: Basingstoke Contract Type: Permanent Hours: Full Time - 40 hours - Monday to Friday



Creating and maintaining great places to live and work delivered by excellent people who care… Purpose of Role We’re recruiting for an experienced Facilities Manager to oversee the delivery of hard FM services across a high-profile client site at RAF Odiham. This is a client-facing operational leadership role managing subcontracted hard services delivery within a demanding, high-expectation environment where customer service and stakeholder engagement are absolutely critical Job Description The successful candidate will be responsible for ensuring service excellence, operational performance, compliance, and effective subcontractor management across the site, while also leading two Assistant Facilities Managers and maintaining strong day-to-day relationships with the client and wider stakeholders.

This role would suit an experienced Facilities Manager with a strong hard FM background, excellent communication skills, and a proven ability to manage both service delivery and customer expectations within a fast-paced environment. Technical qualifications in either electrical or mechanical disciplines would be highly advantageous Responsibilities

• Manage the delivery of hard FM services through specialist subcontractors across the site
• Lead and support 2 Assistant Facilities Managers, ensuring effective operational oversight and team performance
• Ensure planned preventative maintenance and reactive works are delivered in line with contractual requirements and compliance standards
• Manage a highly demanding customer environment, ensuring excellent communication and responsiveness at all levels
• Monitor contractor performance against KPIs and SLAs, driving continuous improvement where required
• Support the delivery of small works and quoted projects across the site
• Produce operational reports and ensure accurate compliance documentation is maintained

Essential Qualifications/Skills

• Strong experience managing subcontractors and outsourced service delivery models
• Excellent client-facing and stakeholder management skills within high-expectation environments
• Experience managing hard FM compliance, statutory maintenance, and contractor performance
• Strong understanding of health & safety legislation and operational compliance requirements
• Experience leading operational teams and managing direct reports
• Technical qualifications in electrical or mechanical disciplines preferred
• IOSH qualification or equivalent desirable

In return for your hard work we offer additional training and development, 26 days holiday (+ bank holidays), generous pension contribution, life assurance and much more.

We are VINCI Facilities – experts in the built environment. VINCI Facilities is a Facilities Management and Building Solutions provider, delivering cost-effective and sustainable bespoke solutions to customers in the public and private sectors. We are committed to working towards a lower carbon society, focusing on sustainable and innovative methods to exceed our partners' goals and add value for all stakeholders – and we were named the top-ranked FM service provider in the Sustainable FM Index for 2020. We put our people first. Always working as a team and collaborating from start to finish. We are the trusted expert in the built environment because we listen to our team and create a workplace that maximises their potential.

Fairness, Inclusion and Respect (FIR) at VINCI Facilities is about recognising and celebrating each other’s differences and what they bring to the team. Harnessing this diversity and applying the experiences, abilities and unique qualities of individuals will enhance our business; therefore, we commit to equity of opportunity and fair treatment of all current and potential employees and encourage job applications from all.

Should you require any reasonable adjustments to be made as part of the application process please contact us directly.

VINCI recognises the importance of helping our employees balance their work and home life by offering flexible working arrangements across many of our roles which include working from home to enable employees to balance their working life with other priorities