Customer Team Member

Co-op


Date: 2 weeks ago
City: Peterborough
Salary: £13.04 per hour
Contract type: Full time
Customer Team Member Location: 490 Oundle Road , Peterborough, PE2 7DF Pay: £13.04 per hour Contract: 16 hours per week + regular overtime, permanent contract, part time Working pattern: 6.15pm - 10.15pm, 4 evenings per week, including weekends, to be discussed at interview 30% colleague member discount in store – more benefits below Apply easily from your mobile by completing our assessments - no CV needed!

You must be aged 18 or over to apply for this role as it may involve either, working before 6am or after 10pm, or some other business-related needs Join us as a Customer Team Member and play a key role in delivering friendly, helpful service in your local Co-op store.

As a Customer Team Member, you’ll work as part of a friendly team in a fast-moving Co-op store, helping deliver essential services to your community every day. Depending on your store, this could involve working in our post office, or bakery, or helping with online services by picking and packing orders for home delivery. Whatever the day brings, you'll play a key role in making life easier for our customers.

Why this job matters: You’ll help keep our shelves stocked and support sales, making sure customers can find what they need. You’ll be a familiar face in the community, getting to know your customers and helping us stay connected with local and national charities. Plus, you’ll promote Co-op membership, helping more customers enjoy the benefits of our unique business.

What you'll do:
  • Support the day to day running of the store by delivering friendly and thoughtful service, helping to put things right when needed
  • Work with your team to keep the store running smoothly
  • Work hands-on on the shop floor and tills, and contribute to daily operations to create a great shopping experience
  • Help maintain store performance by keeping shelves stocked and checking prices, dates, and stock accuracy
  • Promote Co-op Membership and support your local community
What you'll bring: We’re committed to making our roles as accessible as possible, so we only ask for the minimum criteria. To thrive here, you’ll need to bring:
  • A genuine passion for helping people and delivering great service
  • The ability to work as part of a team and flexibly across a range of shifts
  • An interest in retail and working in a busy store environment (experience not essential)
Why Co-op? At Co-op, we're owned by our members. And because we're owned by you, we can do right by you. So, when you join us, you're not just taking a job, you're joining a movement. We're an organisation that puts people and communities first, and we're powered by purpose. We want this to be a place where you can thrive, so you'll also receive:
  • Full training and career development resources
  • 30% discount on all Co-op products in-store
  • Flexible access to your pay as you earn it
  • A pension scheme with up to 10% employer contributions
  • 31 days of holiday (pro rata, including bank holidays)
  • 24/7 access to GP appointments, and colleague support programme
  • Cycle to work scheme
  • Market-leading policies to help you through life’s big moments
  • Building an inclusive workplace

A place you'll belong: We’re building diverse and inclusive teams that reflect the communities we serve We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work We’re proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we’ll support you Learn more about our recruitment process at jobs.coop.co.uk/apply-process and our inclusion commitments at jobs.coop.co.uk/diversity-inclusion As part of the application process for this job, you’ll need to complete two online assessments. It will take 15- 20 minutes to complete these tests.

We reserve the right to remove a vacancy before the scheduled closing date.

How to apply

To apply for this job you need to authorize on our website. If you don't have an account yet, please register.

Post a resume

Similar jobs

Fleet Administrator

DHL, Peterborough
£25,000 per year
1 week ago
Position: Fleet AdministratorLocation: Peterborough (PE2)Shift patterns: Monday-Friday. Day time hours (08:00-16:00/09:00-17:00)Contract Type: 10 Month Fixed Term Contracts, Full time Are you organised, detail-oriented, and ready to make an impact? We're looking for a Fleet Administrator to join our vibrant team in Peterborough! In this role, you'll play a crucial part in managing our fleet operations and ensuring everything runs like...

Process Engineer – Controls in the Machining Operations Team

Caterpillar, Peterborough
£19.7 - £22.76 per hour
2 weeks ago
Career Area: Operations Job Description: Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress...

Customer Order Administrator

Hays, Peterborough
£13.49 per hour
3 weeks ago
Posted: 01/06/26 Recruiter: Hays Reference: 3115918620 Type: Temporary Salary: £26,300 Annual salary Location: Peterborough Description: Peterborough - customer order admin - 6 month job - equivalent to £26300 salary - start asap! JOB TITLE: Customer Order Management Administrator JOB LOCATION: Peterborough JOB TYPE: Temp contract JOB DURATION: 6 months JOB PAY: £13.49 plus holiday pay - equivalent to £26300 annual...