Customer Relationship Executive

Customer Relationship Executive- Trade and Retail

Location: Newport

Working Pattern: 9-day fortnight (every other Tuesday off)

Working Hours: 07:45 – 17:00

Contracted Hours: 37.5 hours per week

Speedy are the UK’s leading hire provider with the widest range of tools, specialist hire equipment, plant and support services – everything for every job!

As a Customer Relationship Executive, you will play a key role in building and maintaining strong relationships with our clients.You will conduct regular business reviews to ensure customer satisfaction, identify opportunities for growth, and work closely with the sales team to maximise account potential.

Working to targets and KPIs is an important part of this role, alongside collaborating with account managers to ensure we consistently deliver excellent service.

What You’ll Need

• Strong interpersonal skills with the ability to build rapport and trust with customers
• Previous sales experience with a well-organised approach to work
• A proactive and hardworking attitude with a strong work ethic
• Ability to support ESG Strategy – Decade to Deliver
  
  

Desirable

• Experience in a client relationship or account management role
• Proven track record of managing and developing customer relationships
  
  

Work Life Balance at Speedy

We offer a range of hybrid and flexible working arrangements, alongside our industry-leading Speedy Work Life Balance initiative.

For this role, you will benefit from a 9-day fortnight, giving you every other Tuesday off, supporting a better balance between work and personal life. This is part of our commitment to putting our People First.

What We Offer

• 26 days holiday (plus bank holidays)
• Life assurance
• Pension scheme
• Canteen facilities
• 95% discount across the Speedy brand
• Training, development, and career progression opportunities
• Voluntary Health Cash Plan
• My Staff Shop discounts and offers
• Green Commute Initiative (cycle to work scheme)
• Employee Assistance Programme (EAP) for wellbeing, legal, and financial support
  
  

Speedy offers a Career Line of Sight, providing clear visibility of progression and growth opportunities across the business.

Additional Information

• Vacancies may close early due to high application volumes
• Some roles may require DBS, credit, or security clearance checks
• All applicants must have the right to work in the UK
  
  

Speedy is an equal opportunity employer committed to diversity and inclusion.

ESG Governance

https://www.speedyservices.com/esg/governance