Counter Sales - Plumbmaster

Plumbmaster, a specialist division of Haldane Fisher, supplies high‑quality plumbing and heating materials to the construction industry across Northern Ireland. We are recognised for our technical expertise, dependable service, and the strong relationships we build with our trade customers.

We are currently recruiting a Counter Sales Advisor to join our Balmoral (Belfast) Plumbmaster branch. This is an excellent opportunity to build a long‑term career within a successful and growing specialist merchant, offering a stable working environment alongside strong development and progression opportunities.

Key Responsibilities

• Provide outstanding customer service at the trade counter

• Advise customers on plumbing and heating materials, offering appropriate product solutions

• Process sales transactions accurately using tills and internal systems

• Pick, pack, and prepare customer orders safely and efficiently

• Maintain a clean, safe, and well‑organised branch environment

• Support stock control, merchandising, and teamwork across the branch

• Identify sales opportunities and assist customers with technical product queries

About You

• Strong communication skills with a professional, customer‑focused approach

• Ability to build and maintain positive working relationships with customers

• Experience in a fast‑paced customer service or trade counter environment

• Good knowledge of plumbing materials and products (or willingness to learn and develop)

• Proactive, reliable, and sales‑driven with strong attention to detail

• Forklift licence desirable but not essential (training can be provided)

What We Offer

• Competitive rate of pay

• Staff discount scheme

• Comprehensive in‑house training and development

• Incentive bonus scheme

• Contributory pension scheme

• 30 days annual leave (inclusive of public holidays)

• Healthcare Cash Plan (Westfield Health)

• A supportive, team‑focused environment with genuine career progression opportunities

The company

Haldane Group is an equal opportunities employer. We are committed to creating a diverse and inclusive workplace where everyone can thrive. We welcome applications from all qualified candidates regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.

ABOUT HALDANE GROUP Founded in 1946, we've spent nearly eight decades becoming one of the UK's top ten builders merchants. Operating through multiple specialist brands across Northern Ireland, we're more than just suppliers – we're partners to the trade.

What Sets Us Apart:

• Top 10 UK builders merchant with strong local presence

• Multiple specialist brands serving different market segments

• Industry leadership through BMF board-level involvement

• Ambitious growth plans including strategic acquisitions

• Investment in people, technology, and innovation

• 700+ employees across Northern Ireland

• Deep roots in local communities

Our Values: We're built on expertise, relationships, and service. We know our products, we understand our customers, and we deliver on our promises.

Join us in shaping the future of building materials supply in Northern Ireland.