Complex Care Support Worker

Job Description

Please see the job description for this specific role to your right (click download attachment). If interested, click ‘Apply Now’. Otherwise, please see the generic job description below:

Job Overview

Josh’s Care Company Ltd is seeking compassionate and dedicated Care Workers to join our team. This role focuses on delivering person-centred care, supporting clients to maintain independence, skills, and personal interests while ensuring their safety and wellbeing. No prior experience is required, as we provide training and development to help you grow in your career.

Key Responsibilities

Client Care

• Deliver care in line with best practice, legislative requirements, and company policies.
• Support clients to maintain personal skills, hobbies, and independence.
• Follow individual Care Plans and report any changes in client needs to Senior Carers, Nurses, or Managers.
• Promote and safeguard the welfare of all clients.
• Encourage clients’ connections with family, friends, and the local community.
  
  

Teamwork & Collaboration

• Build strong working relationships with colleagues and multi-disciplinary teams.
• Communicate effectively to ensure seamless, high-quality care.
• Support clients’ relationships with people important to them, if desired.
  
  

Professional Development & Leadership

• Maintain up-to-date knowledge and skills through training and development opportunities.
• Act as a role model for other carers and demonstrate professional, polite, and reasonable conduct at all times.
  
  

Personal Responsibilities

• Work in accordance with Fundamental Standards and regulatory frameworks, including CQC requirements.
• Attend statutory and additional training as required.
• Commit to achieving relevant qualifications for the role.
• Follow company policies and procedures while remaining open to learning opportunities.
  
  

Working Hours & Flexibility

We offer a range of working patterns to suit your lifestyle, including full-time, part-time, and bank shifts. You will have the opportunity to work days, nights, and waking nights, depending on your preferences and the needs of our clients. Our flexible approach ensures that you can gain valuable experience while maintaining a schedule that works for you.

Core Values & Behaviours

Working Together

• Involve clients, families, external agencies, and colleagues in care delivery.
• Speak up when things go wrong.
  
  

Respect and Dignity

• Deliver person-centred care, respecting individual choices.
• Promote independence and appropriate risk-taking.
  
  

Everybody Counts

• Ensure no one is discriminated against or excluded.
• Facilitate clients to voice concerns and act on them.
  
  

Commitment to Quality of Care

• Strive for excellence in all areas of care.
• Be open to constructive feedback and continuous improvement.
  
  

Compassion

• Treat clients with kindness and empathy.
• Respect values and provide a caring, supportive service.
  
  

Improving Lives

• Focus on enhancing wellbeing and outcomes for clients.
• Share ideas to improve services and ensure appropriate care is delivered.
  
  

Closing date 31/12/2026

Start date Flexible

Location Heanor

Salary £14.00 - £14.50 per hour

Hours per week 40

Benefits No experience required, Value-based Culture, Career Progression, On-the-job learning, Supportive Team Environment, Flexible Working Options, Recognition and Rewards, Inclusive and Welcoming Culture, Competitive Pay Rates

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