Commercial Demand Planning Specialist

As a Commercial Demand Planning Specialist the focus of the role is to streamline business processes by bridging sales, marketing, and operational teams to drive revenue and efficiency. The key will be to manage day-to-day commercial activities, analyse performance data, plan and purchase inventory, and support the commercial team to optimize growth.

Role Purpose.

Develop and maintain rolling demand forecasts across all products, production, direct sales channels and the distribution centres. Ensure allocated UK & Export customer sales orders are processed and shipped accurately and in a timely manner. Assist the Customer Services Manager when necessary, with any other administrative duties relating to customer and/or any other business requirements.

This role is based at the Solus offices in Mansfield Monday - Friday.

Solus | PerkinElmer

Key Responsibilities.

• Develop and maintain the rolling demand forecasts across own manufactured products, third-party manufactured products, sales channels and the distribution centres.
• Manage stock replenishment via the demand planning process and raise purchase orders as required.
• Maintain and manage the purchase order tracker.
• Process allocated UK and Export customer sales orders from start to finish (incl. raising purchase orders, export despatch notes to invoice, arranging collections with carriers, understanding incoterms, commodity/tariff codes, etc).
• Identify potential demand spikes, supply risks or stock constraints early and work cross-functionally to mitigate potential service issues with the team and management.
• Work closely with the commercial team and management to ensure demand forecasts reflect the latest sales activity, marketing campaigns, new product launches and customer growth plans.
• Interpret and validate forecast plans to ensure purchase orders are raised in line with actual requirements.
• Prepare allocated export documentation on the e-commerce platform with the local Chamber of Commerce.
• Run/manage the monthly demand planning reports for senior management review.

Additional Duties

• The list if duties is not intended to be exhaustive but gives a general indication of the tasks involved. It is the nature of the company that tasks, and responsibilities are, in many circumstances, unpredictable and varied. All employees are, therefore, expected to work in a flexible way when the occasion arises and acknowledge that tasks not specifically covered in their job description are not excluded e.g.: manufacturing/production, packing, warehouse, etc.

Must have experience / an understanding of the following:

• Strong interpersonal skills to work across departments: sales, marketing, manufacturing, warehousing and finance.
• Strong organisational and communication skills.
• Highly proactive, analytical, and detail-oriented.
• Proficiency in Microsoft Office (specifically Excel), and experience with ERP/planning systems (e.g. SAGE, SAP, CIM, IBP, Oracle).
• Knowledge of dangerous goods shipment procedures advantageous, but not essential.
• Able to manage multiple priorities in a busy office environment.
• Ability to work under pressure, manage multiple priorities, and respond quickly to operational changes.
• Experience in operations, production, merchandising, account management, or similar (preferred, but not essential).