Client Onboarding Advisor
Miles & Barr Estate Agents
Date: 1 hour ago
City: Herne Bay
Contract type: Full time
We believe great outcomes begin with great people
Who we are;
Welcome to Miles & Barr, a trusted name in property across Kent. Now part of Lomond, the UK’s leading property group and recently named one of the Sunday times best places to work, Miles & Barr combines extensive local insight with the resources of a wider network. Our experienced team is here to guide people through every step of buying, selling, or letting their home.
An excellent opportunity has arisen to join our team as a Client Onboarding Advisor based in our Head Office. The salary is £30,000 OTE
Reward & Benefits;
Health & Wellbeing – Access to our smart spending app with discounts at 900+ retailers, wellbeing resources, free counselling, and a Virtual GP service.
Learning & Development – We’ll support your professional growth with funded qualifications and over 90 in house training programmes.
Holidays & Enhanced Leave – Up to 28 days’ holiday plus bank holidays and enhanced family friendly leave (Neonatal, maternity, paternity, adoption & IVF).
Lifestyle Perks – Cycle2Work scheme, Smart Tech scheme for the latest gadgets, and celebrations for long service.
Security & Support – Life assurance cover to protect your loved ones.
The role;
We’re also committed to ensuring an inclusive and accessible recruitment process. If you require any adjustments or support during the application or interview stage, just let us know — we’ll be happy to help.
Join us and experience a workplace that truly values you.
Who we are;
Welcome to Miles & Barr, a trusted name in property across Kent. Now part of Lomond, the UK’s leading property group and recently named one of the Sunday times best places to work, Miles & Barr combines extensive local insight with the resources of a wider network. Our experienced team is here to guide people through every step of buying, selling, or letting their home.
An excellent opportunity has arisen to join our team as a Client Onboarding Advisor based in our Head Office. The salary is £30,000 OTE
Reward & Benefits;
Health & Wellbeing – Access to our smart spending app with discounts at 900+ retailers, wellbeing resources, free counselling, and a Virtual GP service.
Learning & Development – We’ll support your professional growth with funded qualifications and over 90 in house training programmes.
Holidays & Enhanced Leave – Up to 28 days’ holiday plus bank holidays and enhanced family friendly leave (Neonatal, maternity, paternity, adoption & IVF).
Lifestyle Perks – Cycle2Work scheme, Smart Tech scheme for the latest gadgets, and celebrations for long service.
Security & Support – Life assurance cover to protect your loved ones.
The role;
- Consistently meeting KPI’s in line with business needs
- Speaking to our sellers and buyers on the phone taking them through Anti Money Laundering process and building rapport with our clients
- Liaising with various stakeholders
- Upselling or cross selling depending on client requirements
- Managing onboarding processes.
- Attention to detail and high level of accuracy.
- Strong written and verbal communication skills to interact seamlessly with clients, teammates, and stakeholders.
- You will be dedicated to delivering a first-class customer experience.
- Proficient in word, excel, powerpoint.
- Excel at juggling multiple tasks and priorities in a fast-paced setting.
We’re also committed to ensuring an inclusive and accessible recruitment process. If you require any adjustments or support during the application or interview stage, just let us know — we’ll be happy to help.
Join us and experience a workplace that truly values you.
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