Client Adviser

As a Client Adviser, you’ll manage a portfolio of commercial and personal insurance clients, providing expert advice throughout the entire policy lifecycle.

You’ll handle:

• Renewals
• Mid-Term Adjustments (MTAs)
• New business quotations
• Client enquiries
• Policy administration
• Claims support
• Premium finance enquiries

You’ll ideally have:

• Experience within the General Insurance market
• A good understanding of FCA regulation, Consumer Duty and Treating Customers Fairly
• Excellent communication and relationship-building skills
• Strong organisational skills with excellent attention to detail
• Experience using Acturis and Microsoft Office
• A proactive, positive, and commercially aware approach

Holding Cert CII is desirable, although we’re equally keen to hear from candidates willing to work towards the qualification.

You’ll be someone who:

• Puts clients at the heart of everything you do.
• Demonstrates honesty, integrity and professionalism.
• Enjoys working collaboratively as part of a team.
• Takes ownership and responsibility for delivering excellent service.
• Embraces change and continuous improvement.
• Wants to build a long-term career within a successful and growing organisation.

You’ll benefit from:

• Competitive salary
• Hybrid working opportunities
• Ongoing professional development and CII support
• Career progression within a growing insurance group
• A collaborative and supportive team environment
• Access to a comprehensive employee benefits package

This is a full time, permanent role based in Burnham