Cleaning Manager

About The Company:

OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.

Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.

Why Work for OCS?

Award-Winning Employer : Ranked 36th on Glassdoor’s Best Companies to Work For 2025 — we value and motivate our people.

Digital Learning : The OCS Academy offers digital courses and resources to help you build skills and grow your career.

Retail Perks With our Hapi app, you can gain access to exclusive discounts, rewards and wellbeing resources.

Professional Growth : 600+ live learners across UK&I — Empowering colleagues with further development and qualifications!

Flexible Pay : Access a portion of earned wages before payday with our Wagestream App! (Contract Specific)

About The Role:

Location: OVO Wembley Arena

The role will manage the cleaning operation of this major contract, ensuring high quality and professional services are delivered within budget and in compliance with Health and Safety legislation, contract specification and Company policies . Y ou’ll also manage the recruitment, induction and training of employees, including high volumes of casual workers, to meet stringent service delivery levels for each client.

You will also develop an excellent relationship with the Client representatives, communicating effectively at all times , responding to any issues raised and ensuring non conformances are addressed within agreed timescales. You will maintain effective control of the operation through a number of reporting and monitoring tools .

Additional responsibilities:

• To co-ordinate all activities in respect of OVO Wembley Arena
• To provide a monthly cleaning report showing status of operations and highlighting any key points, Issues and areas of risk or concern.
• Communicate regularly with colleagues through formal and informal channels on safety matters to ensure that there is a free flow of ideas and that morale remains high.
• Procurement of products and services in connection with budgets in order to meet the contract and clients’ needs and expectations.
• Recruitment, induction and training of employees, including high volumes of casual workers .
• Ensuring that all scheduling is completed in line with operational needs and client requirements.
  
  
  

Key hiring criteria:

• Strong and professional operational management experience within a facilities management environment .
• Experience as a cleaning or contract manager for a busy site and venue.
• Self-starter.
• Willing & enthusiastic.
• Energetic.
• Able to work on own.
• Good time management.
• Strong communication skills.
• This role is working soley in an event arena environment and therefore will require flexibility in working times.
  
  
  

How to Apply:

If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available.

We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.