Christmas Customer Advisor

Ready to make someone's day this Christmas? Join No7 as a Seasonal Advisor and help bring confidence, beauty and festive excitement to our customers.

The festive season is one of the busiest and most exciting times of the year for No7, and we're looking for enthusiastic people to help create brilliant customer experiences when it matters most.

At No7, we believe in possible. For over 90 years, we've been at the forefront of beauty, blending pioneering science-led skincare with innovative beauty solutions that deliver results people trust.

This Christmas, you'll play an important role in supporting our No7 team, helping customers discover perfect gifts, great offers and seasonal favourites while ensuring our counter and promotional spaces look their best.

About The Opportunity

As a No7 Christmas Advisor, you'll be the friendly face customers turn to for help during the festive season. You'll support customers with promotions, vouchers, gifting and seasonal offers while helping showcase our iconic beauty and skincare products.

You'll work closely with the No7 team to create a welcoming and exciting shopping experience, driving awareness of our products and promotions while supporting operational activity behind the scenes.

This is a fast-paced and active role where priorities can change throughout the day. Alongside helping customers, you'll support stock replenishment, deliveries, product availability and the presentation of both the No7 counter and any secondary selling locations across the store.

Working in store is a real team effort, so you'll need to be flexible and ready to support wherever needed to help the team deliver a fantastic Christmas for our customers.

This is a temporary role, with the potential for longer-term opportunities depending on local availability.

You Will

What you'll be doing

• Welcome customers and help them find the right gifts, beauty products, seasonal offers and promotions.
• Support customers with vouchers, coupons, promotional activity and gift-with-purchase events.
• Create memorable customer experiences through friendly, personalised service.
• Drive sales by actively engaging customers and promoting No7 products, gift sets and seasonal offers.
• Replenish stock and maintain excellent product availability throughout the day.
• Support deliveries and help organise stock in the stockroom and counters.
• Maintain a beautifully presented No7 counter and promotional displays.
• Ensure products are well-presented and easy for customers to shop
• Help customers complete purchases using tills and self-checkouts where required.
• Work collaboratively with the wider Boots and No7 teams to deliver exceptional customer experiences during our busiest season.
  
  

What You'll Need To Have (our Must-haves)

• Available to work Bank Holidays including Black Friday week and weekend, Cyber Monday, Christmas Eve, Boxing Day and New Year's Day.
• A genuine interest in beauty, skincare and helping customers feel confident.
• Customer-focused, with a passion for delivering great service.
• Confidence engaging customers and starting conversations.
• Team player who enjoys supporting others and contributing to team success.
• Comfortable balancing customer service with stock, replenishment and operational tasks.
• Proactive attitude, taking ownership and spotting opportunities to help customers and colleagues.
• Resilient and able to stay positive and focused during busy trading periods.
• Comfortable using technology, including handheld devices, tills and self-checkouts.
• Energy and enthusiasm to thrive in a fast-paced retail environment.
  
  

It would be great if you also have

• Previous experience working in a retail or customer-facing environment.
• Experience supporting sales, promotions or seasonal events.
• Familiarity with No7 products and the Boots customer experience.
  
  

Where your brilliance can take you

You'll receive training and support to build your confidence and knowledge of the No7 brand, products and promotions while gaining valuable retail experience during one of our busiest trading periods.

This role could be the start of a longer journey with Boots and No7, opening opportunities across Retail, Beauty, Pharmacy and Opticians, or even future roles within the wider No7 Beauty Company.