Business Support Officer

Business Support Officer | 10871 | Permanent Contract | 37 hours per week | £32,061 to £33,699 per annum (Scale G) | Norwich

An exciting opportunity has arisen for a pro-active business support officer to join our busy governance team at the Norfolk Pension Fund, helping us deliver services for the benefit of members of the Local Government Pension Scheme (LGPS). This is a key administration role within the team, offering the chance to make a real impact by providing high quality executive support to the Pensions Leadership Team.

The Norfolk Pension Fund is responsible for all aspects of managing, administering and delivering the LGPS in Norfolk. We deliver the LGPS on behalf of over 400 participating employers and around 100,000 scheme members and beneficiaries, managing assets of over £6billion.

Our mission statement is “ To manage the Norfolk Pension Fund efficiently, effectively and fairly on behalf of our stakeholders so that pensions benefits are paid as they are due ”. The Business Support Officer role provides vital support and resilience to the governance team who are responsible for the implementation and oversight of the Governance arrangements in place for the Fund, the Oversight Board and Pensions Committee.

The successful candidate will be highly organised, a flexible team player and somebody who takes pride in what they do. You will be pro-active - constantly looking for improvements to processes and practices, dealing with matters with a high degree of confidentiality and sensitivity, and communicating effectively with people at all levels, both in writing and verbally.

Key Responsibilities:

• Supporting Senior Management, Pensions Committee and Pensions Oversight Board
• Implementing effective administrative procedures.
• Ensuring finance and procurement systems are correctly administered and maintained
Publishing communications in collaboration with Communications colleagues

You will be working as part of a critical team and playing a key role in supporting the valuable work of the Pension Fund.

If the role sounds like it could be for you then we would love to hear from you. Please contact Eunice Walcott, Head of Governance – [email protected] for further information about the role.

These are some benefits you can enjoy by working for Norfolk County Council:

• Competitive salary
• Generous holiday entitlement
• Health and Wellbeing services including fast-track physiotherapy and a free counselling service
• Flexible working opportunities including flexi-time, part time, remote and hybrid working – dependent on your job role and business need
• Financial benefits such as:
  • ‘ Norfolk Rewards’ our employee discounts programme which helps you save money on almost anything, from everyday groceries and clothes, to holidays, new technology, gym membership, trips to the cinema and days out
  • A Blue Light card for Fire Service and Social Care Workers
  • Relocation expenses (where applicable)
  • An advance of your expenses if you travel for work
  • Local Government Pension Scheme with generous employer contribution, life assurance, death in service payments and dependants’ pensions
  • Tax efficient ways of getting extra pension and new bikes
  • Access to our tax efficient car lease scheme for greener travel enabling you to lease a brand new, ultra-low emission vehicle (subject to eligibility)
  • A payment if you refer someone you know to a hard to fill job
    

We want our people to be inspired and motivated to work well together, make the most of our workspaces, enjoy a healthy work-life balance, and deliver excellent services to Norfolk and its people. Flexibility is built into the way we work, with hybrid working a key feature for many roles. Our technology platform and equipment are first class, enabling you to connect and collaborate remotely. We ask that you have in place good Broadband connectivity.

Before you apply, we recommend reading the full Job description and person specification to help you demonstrate how you meet the criteria. You can also find information on our Terms and Conditions here.

Already a Norfolk County Council employee? See and apply for all internal and external vacancies via myOracle using your @norfolk.gov.uk or @nccal.ac.uk email.

We would like to make you aware that priority consideration for this post may be given to current employees who are at risk due to restructure within the organisation or are in a redeployment position.

Redeployment closing date: 16 July 2026 23:59

All other applicants closing date: 23 July 2026 23:59

We have miles of beautiful coastline and our unique Broads, thriving market towns and a city with a proud cultural heritage. Our economy is growing and driven by innovation in a number of sectors, including energy and food. We also have ambitious plans for new housing and a building programme for schools across Norfolk. Our county a great place to live, work and visit, and is an excellent environment for businesses to start, grow and innovate.
We are the main local authority for Norfolk providing services countywide to more than 850,000 Norfolk residents. We take the lead in critical policy areas, working with 84 elected Members responsible for the strategic local government services in the county.

We provide a high quality service through involving people who use our services to shape and comment on them and by promoting efficiency and innovation.

We work in partnership with local businesses, voluntary organisations and other local authorities such as District and Parish Councils to provide the people of Norfolk with excellent services.