Band 3 Medical Secretary - Dermatology

Job Summary

The Dermatology department at Good Hope Hospital is looking for an enthusiastic medical secretary to work 30 hours over 4 or 5 days. The role is to work for one or more consultants and their teams and to work collaboratively as part of the whole departmental team, covering for other secretaries when necessary.

The department is at the forefront of teledermatology and has a wide variety of specialism within it: EB, cancer, paediatrics, allergy testing and Mohs surgery being just some. The hospital has good transport links to buses and trains.

If you like to be busy and have a varied and interesting role.. then this role fulfils those requirements!

Main Duties, Tasks & Skills Required

Below are the main duties of the job role, working for one or more consultants and their teams.

To touch type from audio digital dictation and/or copy type from written documentation the following documents: clinic letters and results letters. This requires an understanding of medical terminology, phraseology, and medications. Some documents may be of a complex or distressing nature.

• Arranging patients' appointments as required under direction of the Medical Secretary Supervisor
• To exercise initiative and judgement based on acquired knowledge and experience when dealing with enquiries of a clinical and non-clinical nature
• Receiving and dealing with telephone enquiries as appropriate
• Input and look up patient data on Trust IT systems in accordance with Trust policy
• To ensure clinicians' post is opened daily and dealt with accordingly
• Photocopying, scanning letters and documents as required
  
  

The Main Skills Needed Include

• Ability to make decisions and take actions within the team relating to routine enquiries, whilst receiving support and supervision
• Ability to recognise situations that should be referred onto the Supervisor and take prompt and appropriate action
• Organise own day-to-day work tasks showing an ability to prioritise in order to achieve set timescales
  
  

About Us

University Hospitals Birmingham NHS Foundation Trust strives to have an inclusive culture where everyone feels like they belong, can thrive, knows that they add value and feels valued. We do this by developing compassionate and culturally competent leaders, being values driven in all that we do and by creating a welcoming and inclusive workplace that thrives on the diversity of our people. As such we want to attract and recruit talented individuals from all backgrounds, and for each of you to feel supported for the diversity you bring, to achieve your full potential. For those staff with a disability, including physical disability, long term health condition, mental health or neurodiverse condition, this also means being committed to making reasonable adjustments needed for you to carry out your role.

Job Description

*Please Note : For a detailed job description for this vacancy, please see attached Job Description*

Person specification

Qualifications

Essential

• Good General Education (e.g. GCSE English and Maths A-C) GCSE Level 9-4
• Business Administration NVQ level 3 or equivalent experience in a clerical environment
  
  

Desirable

• AMSPAR Certificate/equivalent qualification or equivalent knowledge of medical terminology
  
  

Experience

Essential

• Experience of dealing with the Public/Customer service experience
• Experience of working with a range of Microsoft Office packages (eg. Word, Excel and Outlook)
• Experience of using IT systems
  
  

Desirable

• Experience of working in a busy environment
• Experience of working in Healthcare
  
  

Additional Criteria

Essential

• Work effectively and flexibly as part of a team to meet the needs of the services
• Confident in dealing with people at all levels
• Must be able to demonstrate an understanding of equality and diversity
• Mature open and flexible approach to work
• Demonstrates care and compassion
• Good inter-personal and communication skills.
• Good organisational skills
• Team Player
• Conscientious
• Demonstrates reliability, motivation and commitment
• Ability to travel to multiple sites
  
  

Desirable

• Ability to work under pressure and deal with stressful situations
  
  

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

For Help With Your Application, Contact

Alison Turner

[email protected]

01214245485

Pay scheme

Agenda for Change

Band

Band 3

Salary

£25760.00 to £27476.00 Yearly

Contract

Permanent

Working pattern

Part-Time, Flexible Working

Reference number

304-9017671

Job locations

Good Hope Hospital

Rectory Rd

Sutton Coldfield

West Midlands

B75 7RR

Attachments

Job Description

Band 3 Medical Secretary JD PS .pdf – 509KB Opens in a new window