Afternoon Tea Catering Assistant - Part Time

Catering Assistant – Part Time
Location: National Railway Museum, York

Salary: £12.71 per hour

Contract: Part-Time, Permanent, 24 hours per week + paid overtime

Shifts: Friday, Saturday & Sunday

What can we offer you:

• A collaborative and inclusive culture, where your ideas are valued, and creativity is encouraged.
• 20 days annual leave excluding bank holidays (based on full time hours)
• Free staff meals whilst at work.
• Access to Compass Group company perks & benefits.
• Perks for Works discounts and promotions
• Access to training, mentoring and development, with support from our wider Restaurant Associates and Compass Group UK networks.
• On-site F&B discounts.
• No shortage of delicious food

About the Role:

We’re seeking an enthusiastic Catering Assistant to take on a key role aboard the Countess of York, one of the National Railway Museum’s most unique hospitality experiences. Housed within a beautifully restored 1950s carriage, the Countess of York is renowned for its elegant afternoon tea service, offering guests a memorable dining experience in the heart of this iconic heritage attraction. This is a fantastic opportunity to support our catering and service operations within a truly distinctive setting.

In this role, you’ll help deliver exceptional hospitality experiences aboard the Countess of York, ensuring guests receive warm, attentive service throughout their visit. From preparing and serving beautifully presented afternoon teas to supporting smooth day-to-day operations across both front-of-house and kitchen areas, you’ll play an important part in maintaining the high standards that make this venue so special. This role will be well suited to candidates with previous experience in hospitality, cafés, or customer-facing service environments, particularly those who thrive in a fast-paced setting and enjoy working as part of a team.

Key Responsibilities:

• Assisting in the preparation and serving of afternoon tea items, ensuring quality and presentation standards are met
• Welcoming and seating guests, providing a warm and attentive service throughout their visit
• Supporting the kitchen team with basic food preparation and plate presentation
• Clearing tables efficiently and ensuring the dining area is kept clean and well-presented
• Washing dishes, cutlery, and glassware to maintain service readiness
• Maintaining cleanliness in all working areas, including the kitchen and service areas, in line with Food Hygiene and Health & Safety standards
• Restocking service areas and assisting with stock rotation
• Working collaboratively with the whole team to ensure smooth service and a memorable guest experience
• Representing Compass Group UK&I with professionalism and pride

About you:

• Previous experience in a similar hospitality or catering role
• A friendly, positive, and professional manner with a passion for customer service
• Ability to work well as part of a team and take direction from supervisors and chefs
• Flexible and adaptable to different tasks and service needs
• Good communication skills and a willingness to engage with guests
• A proactive approach to maintaining cleanliness and organisation
• Reliability, punctuality, and a can-do attitude

About Us:

Restaurant Associates is a leading premium hospitality provider with an ethos drawn from our history of fine and high-quality dining in London and New York.

Within our venues team, we provide catering and hospitality services to some of the most iconic visitor attractions and destinations in the UK including the Imperial War Museum London, Glyndebourne Opera House, Knebworth House, Design Museum, Whipsnade Zoo and many more. Within these amazing venues we operate a host of bespoke cafés and restaurants, as well as delivering private events ranging from small meetings to large-scale ground events of up to 1000 people. You can find a full list of our venues on our website.

Job Reference: com/2606/60031001/52808076/R/BU #RA Venues

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!