Account Handler

Grosvenor Insurance is a dynamic insurance broker, specialising in delivering tailored insurance solutions that precisely meet its clients’ requirements. This often involves bespoke underwriting, but when clients need something, Grosvenor makes it happen. The team takes pride in finding solutions, making things happen and ensuring clients get exactly what they want, in precisely the way they want it.

Grosvenor Insurance is proudly part of the wider JMG Group, a Top 30 UK insurance broker with a strong presence across the country and a reputation for rapid growth and continued success in the market.

JMG Group places in excess of £500 million in Gross Written Premium annually, and our teams are highly respected throughout the insurance industry. At the heart of our business is a commitment to customer excellence and always doing the right thing – values that shape everything we do. Our success is driven by our talented people, modern systems and robust processes, all of which enable us to deliver exceptional service and build long-term relationships with our clients and partners.

The Opportunity

Due to continued success and business growth, we are looking to expand our hugely successful Commercial Team, with an additional experienced Account Handler who would like to develop their career and have the opportunity to visit clients and help build and maintain a successful book of business in collaboration with a fully supportive and dedicated Account Executive.

Key Skills/Experience Required

To be considered for this position you must possess the following:

• Previous insurance sales experience, ideally within the SME or Commercial
• Ability to build and maintain good working relationships with colleagues and customers
• Knowledge of insurance products and principles of FCA compliance
• Proven track record of sales success within a customer service focused environment
• Ability to multi-task and handle large caseloads
• I.T. skills including use of an insurance IT system, ideally SSP or Acturis
• Strong organisation skills
• The ability to work to a high level of accuracy
• Exemplary customer service skills with the ability to build solid relationships with clients and insurers
• Willingness to work towards Cert CII or already hold qualifications

Benefits

• 27 days holiday entitlement +birthday off +additional days available for purchase
• Company pension
• Hybrid working options
• Cycle to work scheme
• Enhanced maternity leave
• Enhanced paternity leave
• Health & wellbeing programme
• Company sick pay
• Many more